Account Manager, Platforms – Outbrain

Workspace: Amsterdam, Brussels, Cologne, London, Madrid, Milan, Munich, Netanya, Paris

Type of employmentfull-time contract

Job description:

Outbrain is seeking a highly motivated Account Manager to focus on building and maintaining partnerships within the platforms ecosystem. This person will represent the business relationship with supply-side platform partners such as mobile carriers, Original Equipment Manufacturers (OEMs), App Developers, Push Notification and Newsletter partners. If you’re interested in joining a global team of passionate problem solvers, then we want to talk to you! 

The Platforms Account Manager is responsible for managing Outbrain’s post-sale relationships with its platform supply providers. This person will be in charge of building long-term relationships with our platform partners to help them achieve their goals through implementation, optimization, and new product adoption. We’re looking for a tech-savvy individual who can properly navigate technical integrations, troubleshooting and optimizations for some of Outbrain’s largest platform customers:

Day to day responsibilities:

– Onboard, manage and grow client relationships with our platform supply partners within the OEM, App, Newsletter and Push notification space
– Serve as the main point of contact for post-sales platform accounts, supporting the client on their daily needs and technical troubleshooting
– Meet and consult regularly with clients to understand priorities, review performance, and share product updates
– Oversee core technology integrations (including JS, SDK and API), with support from technical operations and product, to ensure smooth and successful launches
– Collaborate with cross functional teams such as product, engineering, technical operations, legal and finance to build platform partner strategies
– Prepare and lead quarterly business reviews for client executives to outline client strategy and identify possibilities to optimize performance through product updates or upsells/cross-sells
– Forecast and track client performance metrics for both clients and for internal teams
– Collect feedback from clients on product features, performance and adoption to escalate feedback to internal stakeholders

Experience and qualifications:

– 2-3 years of post-sales client service experience, ideally in account or project management within the digital advertising industry
– Experience working in a fast-paced environment with the ability to lead multiple projects and relationships with little supervision
– Comfortable upselling products to clients and handling contractual renewals/relationships
– Excellent communication skills; ability to establish rapport with internal and external stakeholders
– Comfortable understanding technical solutions and having the ability to distill that information to internal and external audiences with ease
– Strong proficiency in MS Excel; manipulating large data sets (pivot tables are your friend!)
– Self-motivated, persistent, curious and driven to succeed in the ad tech industry
– Experience with data visualization software such as Tableau, Looker or Redash

Nice to have:

– Experience managing a book of business of digital partners and/or app developers 
– Demonstrated understanding of the of internet advertising technology
– Comfortable interacting with cross-functional teams across multiple time zones with the ability to set clear, actionable next steps
– Understanding of API, SDK and/or JavaScript integrations

If interested please send CV to seba@outbrain.com

IAB