Sede di lavoro: Milano
Tipologia di contratto: tempo indeterminato
Job description:
– Manage accounts of the clients;
– Cooperate with the largest brands from the market in Italy; meet clients face-to-face regularly to ensure premium customer service;
– Create campaign strategies in a variety of industries based
on data analysis, your own creativity and client needs;
– Adhere to the company goals related to campaign
management (i.e. keep an eye on campaign margin and
scale);
-Respond to customer requests and inquiries in a
professional and timely manner;
– Regularly report campaign status for the largest clients and
provide improvement ideas to the direct manager;
– Take care of customer success and long-term relationship;
– Provide specific information regarding company’s services
and products;
– Assist customers in the process of launching ad campaigns;
– Obtain, review and process orders; ensure timely payments
for our services.
Esperienza e requisiti richiesti:
– Experience (3 + years) in digital advertising;
– Preferably experience working in adtech, advertiser or agency
(online area) both on performance and awareness campaigns
– Bachelor’s degree or similar;
– Interest in digital marketing/ e-commerce;
– Working experience with MS Office Word, Excel, PowerPoint;
– Knowledge of customer support tools and processes;
– Ability to identify and understand customer needs and
requirements;
– Excellent analytical and problem-solving skills;
– Well-developed verbal and written communication skills;
– Multi-tasking, high level of energy, resourcefulness;
– High level of motivation and willingness to learn;
– Positive, can-do attitude;
– Proficiency in Italian and advanced command of English (C1
level
Cosa offre RTB House:
– A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;
– Our Italian office was established in 2019 and we now boast more than 80 clients in a continuously expanding team. Become a part of the most exciting
success stories in the Ad Tech industry;
– Competitive salary package;
– Flexible working arrangements; ensuring a real work-life balance;
– An amazing onboarding process to make sure you are equipped with all the
necessary knowledge and tools to excel;
– Numerous opportunities to build your own path of self-development;
– Frequent team building events and trips away! Work in a truly international
environment with dynamic people in one of the fastest-growing segments of
online advertising!
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